Monday - Friday / Two week rota (Monday 7:30am-5pm or 8am-5:30pm, Tuesday-Thursday 8am-5pm or 8:30am-5:30pm, Friday 8am-4:30pm)
A growing local business are looking to recruit an experienced customer services executive to join our small and friendly team.
Looking for someone confident on the phone able to speak with clients and customer professionally
Job Responsibilities
* Ensure a high level of customer service by telephone, live chat and email.
* Advising customers on our range of products
* Processing orders over the phone
* Resolving delivery issues and tactfully dealing with occasional complaints
* Replying to enquires via email, live chat and over the phone
* General administrative tasks.
* Develop product knowledge.
Your Experience
Previous experience working in a Customer Service environment is essential. You will need to have good attention to detail, be organised, computer literate and able to work effectively as part of a team.
* Driving is a must due to the location
Important Notice: Noble Recruiting Limited, based in Billericay, Essex, is an equal opportunities employer. With over 17 years of industry experience, we specialise in both permanent recruitment and the provision of temporary workers. By submitting your application, you consent to the processing of your personal data by Noble Recruiting Limited. For further details on how we manage applicant data, please refer to our Privacy Policy available on our website.
Application Status: Due to the high volume of applications received, we regret that if you do not hear from us within 14 days, your application has not been successful on this occasion