mperial Recruitment are delightedt be working with our client for a Customer Service Administrator on a temporary basis.
This is an excellent opportunity to join a well-established and respected manufacturing business, supporting key customer accounts while delivering exceptional customer service in a fast-paced sales office environment.
The Role
As an Internal Sales Administrator, you will play a key role in managing customer accounts, processing sales orders, coordinating with internal departments, and ensuring customers receive a professional and efficient service from enquiry through to delivery.
Key Responsibilities
* Processing customer orders and maintaining accurate records
* Managing customer accounts using the CRM system
* Liaising with planning, production and operations to meet delivery schedules
* Handling customer enquiries and resolving issues promptly
* Producing reports and monitoring customer order books
* Updating customer pricing agreements and product lead times
* Supporting continuous improvement projects within the sales office
About You
* Previous customer service or internal sales administration experience (minimum 2 years preferred)
* Strong communication and organisational skills
* Excellent attention to detail and ability to manage multiple priorities
* Proficient in Microsoft Office, particularly Excel
* A proactive, customer-focused approach with excellent relationship-building skills
If you're an organised and customer-focused administrator looking to join a leading manufacturing business, we'd love to hear from you. Apply today or contact Imperial Recruitment for a confidential discussion