Customer Service Administrator

Temporary Customer Service Administrator 6881

Location: Quedgeley, Gloucester
Start Date: ASAP
Hours: 08:30 – 17:00, Monday to Friday
Duration: Until end of May
Pay: £13.19 per hour

Key Responsibilities of a Customer Service Administrator:

* Accurately raise, check and approve sales orders, ensuring 100% accuracy

* Support the Customer Success team with general administrative duties

* Manage inboxes, triaging emails and sending holding responses where needed

* Answer and direct inbound calls, providing a professional first point of contact

* Organise samples or swatches for customers as required

* Manage inbound and outbound post

* Greet visitors and manage reception/intercom queries

* Maintain and update client portals and internal systems

* Support with data entry and general administration

Key Skills of a Customer Service Administrator:

* Strong attention to detail with a high level of accuracy

* Excellent organisational skills and ability to manage a varied workload

* Confident communication skills, both written and verbal

* Good IT skills, including Microsoft Office

* Professional and friendly telephone manner

* Ability to work efficiently in a fast-paced environment

* Proactive and adaptable approach

To be considered for this role, please contact Katie Tyrrell at First Base Employment