Customer Service Administrator
Poole | £26,000 + Company Bonus Scheme | Full-time, Permanent
TeamJobs are excited to be recruiting for a Customer Service Administrator to join a forward-thinking business that works with top-end, luxury products.
This is a fantastic opportunity to be part of a supportive team in a busy and varied role where no two days are the same. You'll play a key part in coordinating the service team, liaising with customers, and ensuring a smooth and exceptional level of service is delivered at all times.
What you'll be doing:
Liaising and communicating with service engineers
Booking and managing service diaries
Communicating regularly with end users
Updating and sharing service information
Handling customer queries with care and efficiency
Producing reports and assisting with general administration
What we're looking for:
Strong organisational and time management skills
Excellent written and verbal communication
Confident using Microsoft Word and Excel
Sage knowledge would be a bonus
A positive, proactive attitude and great attention to detail
What's in it for you:
£26,000 salary + company bonus scheme
25 days holiday
Free onsite parking
Pension
Supportive and friendly team environment
If you're someone who enjoys working in a fast-paced environment and prides yourself on delivering outstanding service, we'd love to hear from you.