Customer Service Administrator
Staines
We have an excellent opportunity for a Customer Service Administrator to join a well-established residential developer on an ongoing contract with a minimum duration of three months.
This is a busy and varied role that would suit someone who is highly organised, customer-focused and able to manage multiple priorities in a fast-paced office environment. Previous experience working for a residential developer or social housing provider would be highly advantageous.
The Role
Working as part of the Customer Care team, you will provide essential administrative support while acting as a key point of contact for homeowners, contractors and internal departments.
Your responsibilities will include:
* Processing invoices accurately and efficiently
* Data entry and maintaining customer records
* Answering incoming telephone calls and responding to customer enquiries
* Liaising with homeowners to provide updates and resolve queries
* Chasing contractors to ensure works are completed within agreed timescales
* Managing emails and general administrative duties
* Supporting the wider Customer Care team with day-to-day administration
About You
We are looking for someone who:
* Has previous administrative and customer service experience
* Has excellent communication and organisational skills
* Is confident using Microsoft Office and internal systems
* Can manage a busy workload while maintaining attention to detail
* Is professional, approachable and enjoys delivering excellent customer service
* Ideally has previous experience working for a residential developer, housebuilder or social housing provider
What's on Offer
* £125 per day (Inside IR35)
* Ongoing contract with a minimum commitment of three months
* Opportunity to work with a respected residential developer
* Friendly and supportive team environment
* Immediate start available
If you have a strong administrative background and enjoy delivering outstanding customer service within the housing sector, please make contact.
Ref : 4450JR