We're looking for confident, people-focused individuals to join our team as Customer Sales Representatives.
This role is all about helping existing customers move from older analogue phone services to modern digital solutions ahead of the UK-wide switch-off in January 2027.
You'll be speaking to customers, explaining the changes in simple terms, and guiding them through upgrading their services - ensuring a smooth and hassle-free transition.
What You'll Be Doing
Contacting existing customers via phone and video
Explaining the analogue switch-off and what it means for them
Recommending suitable digital alternatives (full training provided)
Answering questions and handling objections confidently
Agreeing pricing and securing customer sign-off
Accurately recording customer details and passing orders internally
Working towards individual and team targets
What We're Looking For
You don't need a technical background - we're looking for great communicators who are comfortable speaking to customers.
Ideal backgrounds include:
Telesales
Customer service / call centre
Retail or hospitality (customer-facing roles)
Customer retention or outbound calling rolesYou'll be a great fit if you:
Are confident and friendly on the phone
Can explain things clearly and simply
Are comfortable handling objections
Enjoy working towards targets
Are organised and detail-focused
What You'll Get
Full training and ongoing support
Clear targets and structured work
Opportunity to develop sales and communication skills
Potential to move into a permanent role
Competitive benefits package including:
25 days holiday + bank holidays
Your birthday off 🎉
Pension scheme
Employee Assistance Programme
Why Join Us?
This is a great opportunity to build your experience in a growing technology space, develop valuable communication and sales skills, and be part of a team delivering an important nationwide upgrade.
Apply Now
If you enjoy speaking to people, solving problems, and working in a target-driven environment - we'd love to hear from you.
ECS Recruitment Group Ltd is acting as an Employment Agency in relation to this vacancy