My client is seeking a Customer Quality Engineer – Manchester, UK to join their Quality team in a fast-paced semiconductor/manufacturing environment. This is a customer-facing Customer Quality Engineer role based in Manchester, UK, where you will manage customer issues, drive problem resolution, and ensure customer satisfaction.
Key Responsibilities for the Customer Quality Engineer job:
* Handle customer claims from receipt to closure, implementing containment actions as needed
* Perform root cause analysis and coordinate solutions with cross-functional teams
* Keep customers updated, ensuring timely resolution and high satisfaction
* Build strong relationships with key customers and internal teams
Requirements for the Customer Quality Engineer job:
* Degree or relevant experience in semiconductor, electronics, materials, automotive, or related field
* Knowledge of semiconductor products and manufacturing processes
* Experience with 8D problem solving; VDA 6.3 knowledge desirable
* Strong communication, presentation, and analytical skills
* Customer-focused, organised, and able to work independently
This Customer Quality Engineer – Manchester, UK job is ideal for someone looking to develop their career in quality, customer engagement, and semiconductor manufacturing.
Apply today for the Customer Quality Engineer and help shape the future of semiconductor manufacturing