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We have an exciting opportunity with a Ski Tour Operator for a Customer / Operations focused individual to also oversee and support the small team. Offering excellent career progression to Team Leader.
Hybrid with their offices in West London, paying up to £33K + Team bonus
Customer Operations Coordinator, Responsibilities
Responsible for servicing all customer pre-departure enquires, amendments and cancellations
Liaising with agreed suppliers to confirm bookings, manage stop sales and process cancellations and amendments with accuracy
Acting as main point of contact for questions, support and day to day training
Customer Operations Co-Ordinator, Skills Required
Previous travel industry experience a must within either Operations / Sales Support or looking to step away from sales
A desire to develop into a Team Leader role
Excellent communication and customer service skills
A passionate skier/boarder an advantage but not required
Additional Information
Paying £30-33K + Team bonus ote £2K
Hybrid - office based 2 days a week (Tue and Wed) with their offices in West London
Working Mon - Fri 09.00 - 17.30 and Sat 09.00 - (phone number removed) a month during Oct - Mar
Excellent career opportunities
22 days hol + bank holiday
In-office showers and bike parking
Ski resort educational trips
Regular company socials
Weekly in-office breakfast
End of season trip, long weekend in one of their chalets
To apply for this Ski Sales Team Co-ordinator please either apply online, email your c.v to (url removed) or call Amy on (phone number removed) quoting Ref: AM61010
Hybrid with their offices in West London, paying up to £33K + Team bonus
Customer Operations Coordinator, Responsibilities
Responsible for servicing all customer pre-departure enquires, amendments and cancellations
Liaising with agreed suppliers to confirm bookings, manage stop sales and process cancellations and amendments with accuracy
Acting as main point of contact for questions, support and day to day training
Customer Operations Co-Ordinator, Skills Required
Previous travel industry experience a must within either Operations / Sales Support or looking to step away from sales
A desire to develop into a Team Leader role
Excellent communication and customer service skills
A passionate skier/boarder an advantage but not required
Additional Information
Paying £30-33K + Team bonus ote £2K
Hybrid - office based 2 days a week (Tue and Wed) with their offices in West London
Working Mon - Fri 09.00 - 17.30 and Sat 09.00 - (phone number removed) a month during Oct - Mar
Excellent career opportunities
22 days hol + bank holiday
In-office showers and bike parking
Ski resort educational trips
Regular company socials
Weekly in-office breakfast
End of season trip, long weekend in one of their chalets
To apply for this Ski Sales Team Co-ordinator please either apply online, email your c.v to (url removed) or call Amy on (phone number removed) quoting Ref: AM61010