Careermakers are currently recruiting for a Customer Experience Representative to join our client’s team in Stockport.
Our client is a leading veterinary products supply warehouse, and we are looking for a confident, professional and customer-focused individual to join their customer service team.
The Role
As a Customer Experience Representative, you will be responsible for providing an excellent level of service to customers, handling enquiries and ensuring that customers receive a professional and efficient experience.
The ideal candidate will have previous experience in a phone-based customer service role and be confident communicating with customers over the telephone and in writing.
Key Requirements
* Previous experience in phone-based customer service
* Excellent written and spoken English
* Confident and professional telephone manner
* Strong communication and customer service skills
* Good attention to detail and organisational skills
* Ability to work effectively as part of a team
* Experience using SAP or another CRM system would be advantageous
* A positive, helpful and customer-focused attitude
Working Hours
Monday to Friday, 9:00am–5:30pm
Pay £12.95
This is a great opportunity to join an established business within the veterinary products sector, working within a friendly and professional team.