Customer Care Administrator– Permanent – Wirral - £28k - Hybrid Working
Forrest Recruitment are currently recruiting for a Customer Care Administrator who has experience working in a fast-paced, people focused environment.
You will be working as part of a small, friendly, enthusiastic and supportive team.
Key Responsibilities:
* Handling customer enquiries by phone and email in a friendly and professional manner
* Taking bookings and managing provisional reservations
* Raising and managing customer invoices and responding to invoice requests
* Taking payments and following up outstanding balances
* Progressing customer enquiries and opportunities through a CRM system
* Providing administration support and maintaining accurate records
The ideal candidate will have excellent communication and organisational skills, have a confident and professional telephone manner and be a team player. Must be computer literate, with good working knowledge of all Microsoft Packages, including Excel.
Some great company benefits on offer!
For further information about this opportunity please call Forrest Recruitment for a confidential discussion – (phone number removed). Alternatively, please forward your CV for immediate consideration, I look forward to hearing from you.
Please note that due to the high volume of applications we receive, only those successfully shortlisted for the role will be personally contacted.
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