Our client is a specialist tour operator located in Leeds and they are seeking a Customer and Operations Executive to join their team on a part time basis. The role would require you to work approximately 20 hours per week and flexible with hours/days. This would be office-based with a salary of up to £34,000 pro rata dependent on experience.
Customer and Operations Executive duties:
Responding to customer enquiries via phone, email, and post
Managing and updating the booking system
Processing and managing supplier payments
Promoting holidays where appropriate
Support month-end reporting
Providing general administrative and office support
Customer and Operations Executive skills required:
Excellent written and verbal communication skills
Strong organisational skills with high attention to detail
Proficient in Microsoft Office and Excel
Able to promote and sell holidays
Ability to multi-task and work well under pressure
Travel industry experience preferred but not essential
Additional information:
Salary up to £34,000 pro rata
28 days annual leave + bank holidays (pro rata for part time)
Pension scheme
Exclusive holiday discounts for you, friends and family