We’re working with a growing manufacturing and distribution business operating within a specialist area of engineering and technology. They supply high-quality, application-led products to customers across the UK and Europe and are looking to add a Customer Account Manager to their team.
This is a commercially focused role with a technical edge. You’ll be supporting incoming enquiries, preparing quotations, and helping customers identify the right solution for their needs.
This is not a cold-calling sales role. Instead, it’s a structured, relationship-led position where you’ll manage enquiries, process orders, and build long-term customer relationships.
The role:
You’ll act as a key point of contact for customers, taking enquiries and turning them into accurate quotations and orders. Working alongside technical and operations teams, you’ll gain a strong understanding of the product range and how it’s applied in real-world scenarios.
What you’ll be doing:
* Managing incoming customer enquiries
* Preparing quotations based on customer requirements
* Processing orders and coordinating delivery
* Building relationships with repeat customers
* Developing product and technical understanding over time
What we’re looking for:
* Experience in a customer-facing role (sales, account management, or customer support)
* Strong communication and organisational skills
* A proactive and detail-oriented approach
* An interest in working with technical products (training provided)
What’s on offer:
* A supportive and collaborative team environment
* Exposure to a specialist and interesting technology sector
* A stable, inbound-focused commercial role
* Opportunity to develop both commercially and technically