We are looking for a Customer Account Manager to support the delivery and growth of key client contracts for a well-established installation and maintenance company.
You’ll be responsible for managing client relationships, overseeing account performance and ensuring high standards of service delivery. Working closely with internal teams, subcontractors and clients, you’ll play a key role in maintaining long-term partnerships while supporting operational excellence.
Customer Account Manager
Permanent
Competitive Salary
Monday to Friday 08:00 – 16:30
Stratford, London
Customer Account Manager
Job Description
Act as the main point of contact for a portfolio of client accounts
Oversee the account performance, profitability, quality and service delivery
Log and manage breakdowns
Raise purchase orders and liaise with subcontractors
Prepare quotations following breakdowns and planned preventative maintenance
Customer Account Manager
Essential Experience/Skills/Qualifications
Prior experience within an account management position
Ability to work accurately in a fast-paced environment
Strong IT skills including Microsoft Word, Excel and Outlook
Customer Account Manager
Benefits
22 days holiday plus bank holidays, increasing annually after 3 years (up to 25 days)
Free Onsite Parking
Private healthcare
10 days’ sick pay
Company phone & laptop
If you feel you’re a good fit for this position, please click ‘apply’, email (url removed) or call (phone number removed)
Please note that we are unable to respond to every application, should your application be successful we will be in touch with you within 5 working days