Shipley | Office-based
Temporary (Mid March end date with potential to be extended) | Full-time
We are currently recruiting for a Customer Account Coordinator to join a well-established and reputable organisation based in Shipley. This is an excellent opportunity for someone with a strong administrative or sales support background who enjoys working in a customer-focused, fast-paced environment.
The Role
Reporting to the Sales Administration Supervisor, the Customer Account Coordinator will play a key role in supporting the Sales function by preparing quotations—primarily for Spares customers—as well as providing support to Engineering Sales and Service when required. You will act as a key point of contact for customers, ensuring a high standard of service and efficient order processing.
Key Responsibilities
*
Handling customer enquiries via telephone and email
*
Preparing and issuing quotations
*
Processing customer orders and managing follow-up communications
*
Managing sales correspondence and related documentation
*
Liaising with internal departments to ensure smooth order fulfilment
*
Providing general administrative support to the Sales department
*
Offering cover across other sales administration areas when required
About You
You’ll be an organised, proactive individual with strong communication skills and a commercial mindset. You’re comfortable managing multiple priorities and thrive both independently and as part of a team.
Skills & Experience Required
*
Previous experience in an administration or sales support environment
*
Confident in dealing with customers by phone, email, and face-to-face
*
Excellent written and verbal English
*
Strong attention to detail and high levels of accuracy
*
Good IT skills, including Microsoft Office
*
Ability to work under pressure and meet deadlines
*
A flexible, hands-on approach with a willingness to learn
What’s on Offer
*
£15.21 per hour
*
37.5 hours per week, flexible around the core hours of: Monday to Thursday: 9:30 to 12:00 and 14:00 to 15:00 Friday: 9:30 to 13:00
*
Supportive team environment
*
Opportunity to develop within a well-structured Sales function
If you’re looking for a varied and customer-focused role where your organisational skills will really make an impact, we’d love to hear from you