We are currently recruiting for a professional and personable Client Liaison Administrator to support the Client Liaison Manager and act as a key point of contact for residents and stakeholders on a busy construction project.
This role is ideal for someone with strong administrative skills and excellent communication ability, who thrives in a customer-facing environment and enjoys building positive relationships.
Key Responsibilities
* Provide administrative support to the Client Liaison Manager on a day-to-day basis
* Act as a first point of contact for client and resident enquiries, handling queries efficiently and professionally
* Coordinate and schedule appointments, meetings, and communications with residents and stakeholders
* Maintain accurate records of all interactions, complaints, and resolutions
* Assist in the preparation and distribution of newsletters, notices, and project updates
* Support community engagement activities and ensure clear communication throughout project lifecycle
* Work closely with site teams to relay information and ensure client expectations are managed effectively
Requirements
* Previous experience in an administrative or customer-facing role (construction or housing sector desirable)
* Strong communication skills, both written and verbal
* Highly organised with excellent attention to detail
* Confident dealing with a wide range of people in a professional manner
* Ability to manage multiple tasks and work in a fast-paced environment
* Proficient in Microsoft Office (Word, Excel, Outlook)