Complex Care Support Worker 3 LD's per week
Location
Hornchurch, Essex
Service User
Adult male, 32 years old, with acquired brain injury and spinal injury
Role Overview
We are recruiting a dedicated and compassionate Complex Care Support Worker to provide 1:1 support to a 32-year-old adult living with complex neurological needs, including acquired brain injury (ABI) and spinal injury, in the Hornchurch area.
The role is community-based and requires a car driver with access to a vehicle to support appointments, activities, and independence.
You will deliver high-quality, person-centred care in line with an individualised care plan, promoting dignity, independence, and quality of life.
Key Responsibilities
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Provide 1:1 specialist support within the service user’s home and community
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Support with personal care, including washing, dressing, continence care, and skin integrity
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Assist with mobility, transfers, and positioning, including hoisting where required
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Support with neurological and spinal injury needs, following care and risk management plans
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Assist with rehabilitation goals and daily routines
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Support with community access, social activities, and appointments
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Carry out delegated clinical tasks following training and competency sign-off (e.g. catheter care, bowel care, PEG feeding if required)
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Monitor and report changes in physical, emotional, or cognitive presentation
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Maintain accurate daily records and communicate effectively with the wider care team
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Work in line with CQC standards, safeguarding policies, and confidentiality requirements
Essential Requirements
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Full UK driving licence and access to own vehicle (essential)
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Right to work in the UK
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Previous experience in care or support work (complex care experience preferred)
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Calm, patient, and reliable approach
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Ability to follow detailed care plans and risk assessments
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Good communication skills and professional boundaries
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Flexibility to work a rota including days, nights, and weekends
Desirable Experience & Qualifications
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Experience supporting adults with acquired brain injury
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Experience supporting adults with spinal cord injury
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Experience supporting neurological or physical disabilities
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NVQ / QCF Level 2 or 3 in Health & Social Care (or willingness to work towards)
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Experience with clinical interventions such as PEG feeding, catheter care, suctioning, or bowel management
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Community-based or 1:1 care experience