To provide high-quality, person-centred care and support to individuals, helping them maintain independence, dignity, and quality of life. The role involves assisting with daily living activities, promoting well-being, and supporting clients to achieve their personal goals.
Key Responsibilities
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Provide personal care, including washing, dressing, toileting, and grooming in a respectful and dignified manner.
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Support individuals with mobility and physical assistance, including the safe use of aids and equipment.
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Assist with meal preparation, feeding, and ensuring proper nutrition and hydration.
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Administer or prompt medication according to care plans and company policy (where trained and authorised).
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Encourage clients’ participation in social, recreational, and community activities.
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Support emotional well-being by building trusting and compassionate relationships.
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Monitor and report changes in clients’ health, behaviour, or needs to supervisors or healthcare professionals.
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Keep accurate, timely, and confidential records of care provided.
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Maintain a clean, safe, and comfortable environment for service users.
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Work in partnership with families, healthcare professionals, and colleagues to ensure continuity of care.
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Follow all safeguarding, health and safety, and confidentiality policies.
Essential Skills and Qualities
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Compassionate, patient, and empathetic approach.
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Good communication and listening skills.
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Ability to work independently and as part of a team.
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Reliable, flexible, and committed to delivering person-centred care.
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Understanding of equality, diversity, and confidentiality.
Qualifications and Experience
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Experience in a care or support role (desirable but not always required; training may be provided).
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NVQ Level 2/3 in Health and Social Care (or working towards) preferred.
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Basic First Aid and Manual Handling training (advantageous).
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Willingness to undergo a DBS check (or equivalent background screening).
Working Conditions
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Shift-based work including evenings, weekends, and bank holidays.
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Work may involve physical tasks such as lifting and supporting individuals.
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Travel between service locations may be required (for community-based roles)