We are looking for an experienced and driven Care Manager to take operational responsibility for a domiciliary care service. This is a hands-on leadership role suited to someone who is passionate about delivering outstanding, person-centred care in the community. You will be responsible for the day-to-day running of the service, managing staff, maintaining compliance, and ensuring the highest standards of care for every service user we support.
Registration as a manager with the Care Quality Commission (CQC) is not a requirement for this role, though it is considered a distinct advantage. We equally welcome applications from experienced Deputy Managers who are ready to step up and lead a service of their own.
What You Will Be Doing
As Care Manager, you will provide clear leadership to your care team while ensuring the service runs safely, efficiently, and in full compliance with regulatory standards. Your day-to-day responsibilities will include:
* Leading, supervising, and developing a team of care workers and senior staff, including conducting appraisals and managing performance.
* Overseeing the creation and regular review of individual, person-centred care plans and risk assessments for service users in their own homes.
* Ensuring full compliance with CQC regulations, the Care Act 2014, and all relevant legislation, and leading the service through inspections and audits.
* Managing rotas and staffing levels to maintain safe, consistent care delivery across the community.
* Handling complaints, incidents, and safeguarding concerns promptly and in line with company policy.
* Maintaining accurate records across care plans, staff files, and operational documentation.
* Liaising with service users, families, healthcare professionals, and external agencies to ensure a joined-up approach to care.
* Supporting the financial management of the service, monitoring budgets and identifying efficiencies without compromising quality.
What We Are Looking For
The ideal candidate will bring a solid track record in domiciliary care management, combined with a genuine commitment to quality and a values-driven approach to leadership. You will need:
* A minimum of 2 years' experience in a management or senior care role within a domiciliary or regulated care setting.
* A strong working knowledge of CQC standards, safeguarding frameworks, and care legislation.
* Demonstrable experience leading and motivating a care team.
* Excellent communication skills and the ability to build positive relationships with staff, service users, and their families.
* Strong organisational skills and the ability to manage competing priorities effectively.
* A Level 5 Diploma in Leadership for Health and Social Care (or equivalent) is desirable or a willingness to work towards it.
* Current or previous CQC Registered Manager status is a welcome advantage but is not essential.
What We Offer
In return, we offer a competitive salary package, ongoing professional development and a genuinely supportive senior leadership team. We are committed to recognising and rewarding great work, and this role offers a clear pathway for further career progression within our organisation.
We are an equal opportunities employer and are committed to safeguarding vulnerable adults. All appointments are subject to an Enhanced DBS check and satisfactory references. If you are ready to make a real difference and lead a domiciliary service you can be proud of, we would love to hear from you