We are working with a great dealership based in Gatwick, Surrey. They are looking for 2 Car Sales Executives to join their amazing sales team.
Key Responsibilities:
* Customer Engagement: Provide a warm and personalised experience to all customers, understanding their needs and preferences to recommend suitable vehicles.
* Sales Process Management: Follow the established sales process, ensuring compliance with company values and industry regulations.
* Product Demonstration: Conduct vehicle demonstrations, including test drives, highlighting key features and benefits to potential buyers.
* Prospecting and Follow-Up: Actively pursue sales opportunities through follow-up with existing customers and prospecting new leads.
* Sales Administration: Accurately complete all sales paperwork and ensure timely communication of the next steps to the customer, including finance options, part-exchange details, and delivery arrangements.
* Customer Relationship Management: Maintain strong, long-term relationships with customers through regular follow-up and providing ongoing support post-purchase.
* Vehicle Appraisal: Accurately appraise vehicles for part-exchange, collaborating with the sales management team to obtain valuations.
* Regulatory Compliance: Ensure all sales are conducted in accordance with FCA regulations and internal procedures.
About You:
We are looking for motivated Sales Executives who thrive in a fast-paced environment. You should possess a passion for delivering outstanding customer service. Your ability to build rapport, coupled with a competitive edge and a keen eye for detail, will be crucial to your success in this role. A full UK driving license is essential, as you will need to drive and demonstrate a range of vehicles.
Skills and Attributes:
* Excellent Communication: Strong face-to-face and telephone communication skills, with the ability to engage effectively with customers of all backgrounds.
* Sales Driven: Ambitious and goal-oriented, with a proven track record of meeting or exceeding sales targets.
* Customer-Centric: A passion for providing top-tier customer service, ensuring each customer feels valued and supported throughout their buying journey.
* Organised and Detail-Oriented: Ability to manage multiple tasks efficiently, maintaining accuracy in all sales documentation and processes.
* Team Player: Collaborative mindset, willing to work closely with colleagues to achieve overall business goals.
* Technical Savvy: Comfortable with using digital tools and platforms for sales presentations, customer communication, and record-keeping.
* Professionalism: Well-presented, reliable, and committed to upholding the company's reputation for excellence.