Title: Business Analyst – Retail Technology (Hybrid, London)
Location: Paddington, London (Hybrid – 1/2 days per week onsite)
Contract: 6-month contract
Rate: £400/day (Inside IR35)
About the Role:
We are seeking an experienced Business Analyst to support the build of a new retail technology function focused on CCTV operations. This is a near greenfield environment, where you’ll map current processes, define requirements, and collaborate with multiple stakeholders and third-party partners.
Key Responsibilities:
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Gather and document CCTV processes, hardware, data flows, and store setups.
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Conduct workshops and interviews across internal teams and external partners.
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Translate business needs into clear technical and functional requirements.
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Support product and engineering teams with roadmap definition.
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Produce process maps, structured documentation, and knowledge bases.
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Assist with testing and validation of CCTV feeds and workflows.
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Engage effectively with both technical and non-technical audiences.
Skills & Experience:
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Strong communication and relationship-building skills.
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Ability to create clarity from limited information.
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Experience working with third-party suppliers.
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Knowledge of technology systems (hardware, networks, monitoring).
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Skilled in process mapping and structured documentation.
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Analytical and problem-solving capabilities.
Travel: Occasional travel to SOC in Northampton and other sites as required.
Essential: Retail experience
Diversity & Inclusion:
We are committed to accessibility, inclusion, and diversity. Applicants with disabilities or long-term conditions who meet minimum criteria are encouraged to apply. Adjustments to the application process are available upon request