Our client is a large national Accident Repair Business, they have got a new large Accident Repair Bodyshop site based in Harlesden, NW10 which will handle a mixture of Commercial Vehicles and Cars.
They are looking for a friendly, professional, and highly organised Customer Service Advisor to be the welcoming face (and voice) of our busy automotive repair centre. In this role, you’ll play a vital part in delivering an exceptional experience for every customer from first contact to vehicle collection.
Key Responsibilities:
* Greet customers warmly, both in person and over the phone
* Manage repair bookings, vehicle handovers, and updates throughout the process
* Liaise with technicians, insurers, and suppliers to ensure smooth communication
* Handle queries and resolve any issues promptly and professionally
* Keep accurate records and maintain a high level of attention to detail
What We’re Looking For:
* Proven experience in a Service Advisor role in a Car Dealership or Bodyshop Environement
* Strong communication and interpersonal skills
* Ability to remain calm under pressure and handle multiple tasks efficiently
* Good IT skills and the ability to learn new systems quickly
* A genuine passion for delivering great service
What our client Offer:
* Competitive salary with performance-based bonus opportunities
* Ongoing training and career development
* A supportive, team-focused working environment
Immediate interview and start date available.
To apply for this role please submit your full and up to date CV to Jonathan Sweasey at Pybus Recruitment