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Band 3 Customer Helpline Officers

Springfield, City of Belfast
2 days ago
Full-time
On-site
Belfast, County Antrim
£12.75 - £12.75 GBP hourly
Customer Services
Join our dynamic PaLS Logistics team supporting vital healthcare services across HSCNI.

NHS Customer Helpline Officers
Locations: Boucher Road, South Belfast
Organisation: (Procurement & Logistics BSO)

In this fast-paced role, you will:

Respond to urgent stock requests, ensuring accurate system input and timely processing
Monitor daily stock exceptions and work with warehouse teams to maximise availability
Investigate and resolve delivery discrepancies, escalating where required
Process customer and private sector orders within agreed deadlines
Manage stock returns, ensuring compliance and accurate documentation

Essential Skills

Strong verbal and written communication skills.
Excellent organisational and time management abilities.
High level of accuracy and attention to detail.
Ability to work both independently and as part of a team. You'll play a key role in maintaining efficient supply chains that directly support patient care

This is an excellent opportunity to join a supportive and dynamic finance team within the NHS, contributing to the delivery of vital healthcare service.

Please send cv or Hit the Apply button !

Brook Street NMR is acting as an Employment Business in relation to this vacancy