Our client is an award-winning home care provider with an Outstanding CQC rating. Built on values of kindness, trust, and doing the right thing, they deliver genuinely personalised, relationship-led care that helps people live independently in their own homes. This is a team that truly lives its values — and a place where great people thrive.
The Role
As Assistant Care Manager, you will work closely with the Care Manager to oversee daily service delivery, lead a team of Care Professionals, and uphold the high standards that define this organisation. You will be hands-on in the field, present for your team, and invested in the outcomes of every client. The client will also consider experienced Senior Care Coordinators who are ready to take the next step.
Key Responsibilities
* Lead, mentor, and develop a team of Care Professionals
* Conduct home visits, care assessments, and quality assurance checks
* Introduce Care Professionals to clients and build strong, lasting relationships
* Write, review, and update personalised care plans
* Monitor performance and drive continuous improvement
* Maintain accurate, compliant care records in line with CQC standards
* Collaborate with families, GPs, and wider healthcare professionals
* Handle concerns with empathy, professionalism, and a solutions-focused approach
* Participate in the on-call rota and support operational management
About You
* Experienced in care delivery or management
* A confident, values-driven leader with strong communication skills
* Knowledgeable in CQC regulations and compliance
* Highly organised with excellent problem-solving ability
* NVQ Level 3 in Health & Social Care (or working towards it)
* Full driving licence and access to own vehicle
* Flexible and adaptable to meet business needs
What's on Offer
A competitive salary, performance bonus, and genuine investment in your development. More importantly, a role with real purpose — in a culture where your leadership is trusted, your contribution is visible, and the work you do changes lives every single day