Aftersales Travel Consultant

Our client is an award winning specialist tour operator based in North London. They are seeking a Travel Operations Executive to join their team. The role is remote and 5 days a week and comes with a salary of up to £30,000 dependent on experience.

Travel Operations Executive responsibilities:

Support after?sales operations for the reservations team

Check bookings & documentation with complete accuracy

Manage amendments including changes, cancellations and additions

Handle client requests (seating, assistance, luggage etc.)

Liaise with suppliers to confirm all arrangements

Meet ticketing & payment deadlines

Maintain quality control across costings, spelling and grammar

Provide in?resort support when required

Travel Operations Executive skills required:

Travel industry experience (tour operator background ideal)??????

Strong organisational skills and ability to manage your own workload

High attention to detail

Excellent written & verbal communication

Exceptional customer service and a desire to exceed expectations

Additional information:

Salary up to £28,000 dependent on experience

Fully remote

Monday-Friday (2 Saturdays per month on rotation with a day off in the week

22 days holiday

Pension