Key Responsibilities (Part Time Role Between 19 - 23 hours per week :
* Office Administration: Act as the first point of contact for residents, leaseholders, and contractors, answering calls and managing correspondence.
* Maintenance Coordination: Log reported maintenance issues, source quotes from contractors, and track jobs through to completion.
* Site Inspections: Carry out regular visits to our London portfolio to check on building standards, inspect communal areas, and identify required maintenance.
* Compliance & Reporting: Assist with health and safety records, monitor contractor compliance, and prepare site visit reports.
* General Support: Support the property managers with mail merges, updating property databases, and preparing leaseholder communications.
About You:
* You are highly organised, with the ability to manage multiple tasks and prioritise effectively.
* You possess excellent communication skills, both written and verbal (great for dealing with leaseholders and contractors!).
* You are confident, presentable, and happy to travel across London to conduct site visits.
* Previous administration or customer service experience is required. (Note: While block management experience is a bonus, a can-do attitude and strong IT/organisational skills are just as important)