Daily involvement with the general day-to-day support of an online footwear company. This role will include involvement with marketing, financial controls and customer service.
Annual wage
£15,600 a year
Minimum wage rates (opens in new tab)
* After the first 12-Months of this apprenticeship you will be paid National Minimum Wage for your Age, if not more.
Training course
Business administrator
Hours
Monday - Friday 8:30am - 5pm, with an hour for lunch.
37.5 hours a week
Start date
Tuesday 1 September 2026
Duration
21 Months
Positions available
1
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
This role provides hands-on day-to-day support across a busy online footwear company. Duties will include helping with website administration, processing customer enquiries, supporting marketing activity, assisting with stock and order updates, maintaining accurate records, and helping with basic financial controls. The successful candidate will work closely with the team to keep daily operations running smoothly and deliver a professional service to customers.
* Managing day-to-day customer service and ensuring a high standard of customer satisfaction
* Handling invoicing and financial processes using Xero
* Maintaining and updating online platforms, including Shopify and Mailchimp
* Communicating with manufacturing partners and factories to design footwear and manage orders
* Liaising with the warehouse to ensure smooth logistics and fulfilment
* Supporting overall business operations and identifying ways to improve efficiency
Where you’ll work
3 LYONS COURT, LONG ASHTON BUSINESS PARK, YANLEY LANE, LONG ASHTON, BS41 9LB
Check your travel to work
Directions map will appear here
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
INTEC BUSINESS COLLEGES LIMITED
Your training course
Business administrator
Equal to Level 3 (A level)
Your training plan
Business Administrator Level 3
Work-based Training
End-Point-Assessment
Monthly Tutor/Assessor Sessions throughout the first 18-months
Requirements
Essential qualifications
GCSE English (Grade 9-4 (A*-C)) essential
GCSE Mathematics (Grade 9-4 (A*-C)) essential
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Presentation skills
Administrative skills
Number skills
Team working
Initiative
Patience
Confident telephone manner
Willing to learn
Friendly, polite, professional
Reliable & Punctual
Positive attitude
Other requirements
The applicants need to have their own means of transport to and from the office.
About this company
Distributor and retailer of high quality footwear.
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
On successful completion of the apprenticeship, there may be an opportunity to progress into a permanent administrative or customer service role within the business. The apprentice will gain valuable experience across e-commerce, marketing, customer service, stock administration and basic financial processes, providing a strong foundation for further development within the company or a wider business administration career.
Ask a question
The contact for this apprenticeship is:
Linsay Narborough
(phone number removed)
The reference code for this apprenticeship is VAC(phone number removed)