Company】 Japanese travel company
【Position】 Sales Manager (Japanese speaking)
【Working hour】9am-5:30pm
【Location】 London
【Job Purpose】
- Assisting MD in general
- Assisting MD in marketing and business development
- Supervising the staff in the department
- Selling/organising group packages and MICE products to our clients
- Maintain good relationships with clients
- Obtain new clients
【Key responsibilities & accountabilities】
- Supervise and manage the Sales department in line with MD
- Assist MD as/when needed
- Being the first contact for group tours (including working out of office hours/over the weekend/bank holidays, if required)
- Prepare action plans and identify specific targets
- Present and sell our services to current and potential clients
- Create travel plans in accordance with clients’ requirements
- Research the best option for the hotels, where to visit and what/where to eat etc
- Take quotations for flights, entertainment and events, accommodation, meeting rooms, transfer etc
- Prepare presentations, proposals, quotations and sales contracts
- Negotiation with suppliers to meet the clients’ needs for the tours
- Collect payments from clients in time
- Tour Escort (ie 1 week travel with a group in Japan) if needed
【Skills/Qualifications】
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Profit management in the Sales team
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Problem solving and decision making
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Good delegation skills
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Customer focused
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Prepare presentations using Power Point, Excel or Word
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Excellent communication skills with fluent spoken and written English and Japanese (native/business level)
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Managing experience in the hospitality industry (ideally travel industry), especially in Sales and Operation
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Knowledge of advertising and sales promotion techniques
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Working at both home and office depending on the situation but mainly in the office
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Business trips might be required (both UK and abroad)
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Ability of speaking/writing/reading in English and Japanese (native/business level) is a must