Retail Sales Assistant
£14,976 (£12.00ph) + comm (after probation)
Chessington
Full time permanent
Commission payable (on completion of probationary period for permanent role holder).
Hours: Thurs/Fri – 9-6 - Saturday – 9.30 -5.30
Our client requires a person with strong Customer Service experience to work as a Retail sales Assistant. An exciting opportunity for a team player to join their growing business.
The Role
- Work with all customers that come via showroom walk in, phone, web and social media enquiries, identifying the customer needs with a welcoming cheery disposition
- Ensure a perfect customer experience from start to finish, delivering exceptional verbal and written communication
- Process sales transactions through the internal sales system
- Assist in the merchandising of the showroom
- Pricing administration – Pricing of furniture and accessories within store and web to comply with company practice
- Responsible for internet listings (gumtree etc) - adding products, descriptions and pricing to maximize every selling opportunity
- Responsible for social media postings – facebook/twitter posts that can help engage with our customers and create additional followers
- Maintain website listings – adding new product to retail web pages to maximize sales opportunities
- Liaise with internal departments to manage stock levels
- Organise deliveries and liaising with customers and trusted delivery companies
- Some movement of furniture within the showroom or to assist customers who wish to take purchased items with them.
- Work to maintain a safe retail environment
Required Attributes
- Strong retail sales experience
- MS Office skills
- Determination to drive results
- Team player committed to the team and individual goals and willing to go the extra mile
- Superb customer service and organisational skills
- Genuine interest in furniture and eager to learn about the product
- Physically fit able to lift furniture when required
- Creative, highly motivated & reliable
- An eye for colour and design
- An interest in and knowledge of social media