We’re working with a global organisation to appoint a 3rd Line Infrastructure Engineer to support and evolve their enterprise IT environment. This is a senior, hands-on role with ownership of complex incidents, critical infrastructure, and high-impact projects across multiple sites.
The Role
*
Own and resolve 3rd line BAU and P1 incidents, including on-call rota
*
Act as the senior escalation point for infrastructure and network issues
*
Deliver and support infrastructure, network, and security projects
*
Lead root cause analysis for major incidents and service outages
*
Maintain high availability across servers, networks, and core platforms
*
Support monitoring, change, and out-of-hours maintenance activities
*
Mentor and support junior engineers
Key Experience
*
Proven 3rd line infrastructure engineering background (ideally MSP)
This is an excellent opportunity to work in a global, business-critical environment with exposure to enterprise-scale infrastructure and long-term development