have been the go-to boiler guys since 2010, they are a multi-award winning business that is customer-centric and team-orientated. When working with as a full-time Boiler Bookings Co-Ordinator, you will experience a collaborative, engaging, and motivating environment that is packed full of financial incentives.
Boilers prides itself on providing an excellent customer experience from start to finish, and this is further reinforced through our 1000’s of reviews on Trustpilot (rated 4.8/5) and Google (rated 4.7/5). If you are an individual that put’s the customer at the forefront of everything that you do, then we would love to hear from you.
Responsibilities
* Contact all warm prospects (no cold calling) via phone, email and social media platforms.
* Engage and build rapport with warm prospects with the aim to book them in for a boiler survey.
* Liaise with sales representatives (confirming booking dates/times and prospect requirements).
* Provide feedback to the marketing manager in regards to frequency and
* quality of leads generated.
* Following up with prospects post survey and answering any questions the customer have in regards to their new boiler.
Skills And Experience
* Excellent organisation and attention to detail.
* Must be computer literate and have worked with various software packages (experience with Infusionsoft is desirable)
* Fluent English speaking and writing abilities along with an easy to understand telephone voice.
* 1+ years experience working in the boiler trade (or similar) is essential.
* Self-motivated, Friendly, presentable, thorough and with a positive attitude