Step into a pivotal leadership role where you'll shape quality, consistency, and performance across a regional portfolio of care homes. This is an opportunity to influence standards at scale, support Registered Managers to excel, and act as a critical bridge between front line operations and senior leadership in a growing, quality-focused organisation.
About the Role:
As Regional Quality Manager, you will provide strategic and operational oversight to ensure all homes deliver safe, compliant, and consistently high-quality services. You will drive continuous improvement through robust governance, systems, and workforce development, while supporting commercial performance and occupancy targets. Working in a hybrid capacity, you will balance on-site presence with effective remote leadership and coordination.
Key Responsibilities:
* Provide leadership, coaching, and direction to Registered Managers across all homes to ensure consistent delivery of high-quality care and support.
* Drive compliance with regulatory requirements and internal policies through regular audits, inspections, and governance reviews.
* Lead the implementation, optimisation, and effective use of systems and technology to enhance quality monitoring and service delivery.
* Support HR processes, including performance management, workforce planning, and staff development initiatives across the region.
* Monitor and support occupancy levels, referrals, and service utilisation, working with managers to maximise commercial performance.
* Analyse quality data, incident trends, and feedback to identify risks, improvement opportunities, and action plans.
* Act as a key link between operational teams and senior leadership, providing clear reporting, insight, and recommendations.
* Champion a culture of continuous improvement, learning, and best practice sharing across all homes.
Key Requirements:
* Proven experience in a quality management role within health, social care, or a related regulated environment.
* Strong track record of leading and supporting Registered Managers or equivalent roles to improve quality and compliance.
* Demonstrable experience of conducting audits, managing governance frameworks, and addressing regulatory requirements.
* Confident in interpreting data, quality metrics, and reports to drive informed decision-making.
* Excellent communication, influencing, and relationship-building skills with stakeholders at all levels.
* Ability to work effectively in a hybrid model, managing priorities across multiple locations and services.
Desirable Skills:
* Experience implementing or optimising digital quality, care management, or governance systems.
* Background in occupancy management, referrals, and commercial performance within care or similar services.
* Knowledge of change management methodologies and tools.
* Familiarity with regulatory frameworks and inspection regimes relevant to care homes or similar services.
If you're a proactive regional leader with a passion for quality and a focus on outcomes, this role offers the scope and influence to make a measurable difference, apply now to take the next step in your leadership career