Customer Service Coordinator

Sales & Customer Service Administrator

We are looking for an organised and customer-focused individual to join our team.

Key Responsibilities:

* Process customer orders accurately and efficiently.

* Communicate order updates, delivery schedules, and stock availability.

* Manage customer enquiries, complaints, returns, and credit notes.

* Arrange transport and support delivery logistics.

* Maintain accurate customer records and documentation.

* Support the wider team to deliver excellent customer service.

What We're Looking For:

* Previous administration and customer service experience.

* Strong communication and organisational skills.

* Excellent attention to detail and numerical ability.

* Proficient in Microsoft Office.

* Ability to work effectively in a fast-paced environment.

* Experience with D365 is advantageous but not essential.

If you're proactive, organised, and enjoy building strong customer relationships, we'd love to hear from you