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Customer Service Advisor

Washington
2 hours ago
Full-time
On-site
Washington, Sunderland
£12.71 - £12.71 GBP hourly
Customer Services
Edge Staffing are currently recruiting for two Customer Service / Business Administrator positions on behalf of a busy logistics company based in Washington.

This is an excellent opportunity for organized and customer-focused individuals looking to join a fast-paced and growing business, with the potential to secure a permanent role.

Salary: £12.71 per hour

Hours: Monday to Friday, 9:00am – 5:00pm (30-minute unpaid break)

Contract: Temporary to Permanent for the right candidate

Key Responsibilities

* Handling customer calls and responding to queries

* Liaising with customers regarding deliveries and updates

* Tracking deliveries and maintaining accurate records

* Data entry and updating internal systems

* Scanning and filing documentation

* Processing invoices

* Providing excellent customer service at all times

* Supporting the wider administration team with general office duties

Candidate Requirements

* Previous customer service and/or administration experience

* Strong communication and interpersonal skills

* Good IT skills and confidence using computer systems

* Excellent attention to detail and organizational skills

* Ability to work efficiently in a busy environment

* Positive attitude and willingness to learn

What’s on Offer?

* £12.71 per hour

* Monday to Friday working hours

* No weekend work

* Temporary to permanent opportunity

* Supportive team environment

* Immediate start available

If you are interested in this opportunity, please apply with your up-to-date CV or contact Edge Staffing for further information