Customer Service Advisor

About the Customer Service Advisor role:

* Monday to Friday - No weekends!

* Working hours are 08.00am to 4.30pm

* £12.71 per hour

* Temporary ongoing role

* Based in Stratton area (on main bus route)

Duties for the Customer Service Advisor role:

* Contacting customers regarding orders and updates via email and phone

* Liaise with other internal team members

* Using Warehouse Management system - AS400

* Entering information into reporting spreadsheets

* Mostly systems admin work but some phone work

* Ensure procedures are adhered to in line with company policy and best practice

Experience / Skills required for the Customer Service Advisor role:

* Good PC skills, including experience of Microsoft Office Excel, Word & Outlook

* Excellent interpersonal and active listening skills

* Clear communication skills and a strong command of the English language

* Strong attention to detail and articulate both verbally and written

* Ability to work independently

To be considered for the Customer Service Advisor role apply today