Job Title: Customer Services Advisor
Location: Corby
Hours: 8:30am to 5:00pm Monday to Friday
Salary: £27,000 per year
On behalf of our well established client Interaction Recruitment are seeking 2 x customer-oriented individuals to join our client’s team in Corby on a permanent basis, this is due to continued company growth.
As a Customer Service Advisor, you will be the primary point of contact for customers, handling orders from start to finish, resolving inquiries, and ensuring every customer interaction is handled with the utmost care and professionalism.
Key Responsibilities:
Process and manage customer orders with accuracy and attention to detail
Efficiently handle customer inquiries, quotes, and returns
Identify opportunities to upsell or improve processes
Collaborate with internal teams to meet service level agreements (SLAs) and enhance overall customer satisfaction
What We’re Looking For:
Strong communication and organizational skills
A customer-first mindset with a keen eye for detail
Confidence in using Microsoft Office and order management systems
What’s on Offer:
25 days annual leave plus bank holidays
An additional day off on your birthday
Pension plan and life assurance
Health cash plan & employee discounts
If you’re looking for a rewarding role with a company that values its employees and provides excellent benefits, we want to hear from you! Call Angela on (phone number removed) or email