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Customer Service Advisor

Grantham
2 hours ago
Full-time
On-site
Grantham, Lincolnshire
£12.71 - £12.71 GBP hourly
Customer Services
Customer Service Advisor

Grantham

Full Time

Temporary (with a potential to become permanent)

£12.71ph, 9am – 5pm Mon- Fri

Benefits - Company Pension scheme - Free onsite parking - Bereavement leave - Enhanced annual leave with service – Canteen - Cycle to work scheme - Employee Assistance Programme

Our well-established Grantham based client is looking for a confident, articulate Customer Service Advisor to join a small busy team. This is a great opportunity for someone who enjoys a fast-paced role and enjoys delivering a first-class customer service experience.

Duties include:

* Handling customer enquiries via phone and email

* Processing quotes, purchase orders, and sales orders

* Setting up new customer accounts and maintaining accurate CRM records

* Supporting customer onboarding processes

* Liaising with operations, sales, and finance teams

To be considered for the Customer Service Advisor role candidates must have previous customer driven skills. Strong written and verbal communication skills with a professional approach are essential. Intermediate Word and Excel and accurate data skills will also be required.

Confident working in a busy, fast-moving environment is essential for the Customer Service Advisor role.

Working Monday to Friday 9:00am – 5:00pm This is an excellent opportunity, with flexibility around start and finish times if needed.

Benefits – Company Pension scheme - Free onsite parking - Bereavement leave - Enhanced annual leave with service – Canteen - Cycle to work scheme - Employee Assistance Programme - Temporary (with a potential to become permanent)

To apply for the role, please send your application through to us

Travail Employment Group is acting as an Employment Agency in relation to this vacancy