Customer Delivery Assistant
Severn Beach
£12.81 per hour
7am starts
Job Purpose
As a Customer Delivery Assistant, you will support Delivery and Installation Drivers in providing a professional and efficient home delivery service. You will play a key role in ensuring customers receive their products safely, on time, and with exceptional customer service.
Key Responsibilities
* Assist with the delivery, installation and demonstration of products including white goods, televisions and cookers.
* Provide excellent customer service, keeping customers informed throughout the delivery process.
* Use handheld devices to accurately complete deliveries and obtain customer signatures.
* Communicate effectively with the transport team regarding delivery updates or issues.
* Handle products safely and follow all manual handling and health & safety procedures.
* Secure and manage vehicle loads using appropriate equipment.
* Work collaboratively with colleagues to ensure customer and business needs are met.
* Maintain professional standards and represent the company positively at all times.
* Complete any required training and keep knowledge up to date.
Skills & Experience
* Strong customer service and communication skills.
* Ability to work independently and as part of a team.
* Good problem-solving skills and ability to remain calm under pressure.
* Understanding of safe manual handling and health & safety practices.
* Reliable, flexible and professional approach to work.
Please apply with your CV via the apply button