An exciting opportunity has arisen for an Administrator / Customer Support Assistant to join a busy and growing organisation. This role is ideal for someone who enjoys a varied workload, has strong organisational skills, and is confident communicating with customers and colleagues alike.
Working as part of a supportive team, you will be responsible for providing administrative support while ensuring customers receive a high standard of service. This is a fantastic opportunity for someone looking to develop their office-based career within a business that values progression and personal development.
Key Responsibilities
* Processing customer orders accurately and efficiently
* Managing and maintaining customer information across online portals
* Handling inbound telephone calls and assisting with customer enquiries
* Providing general administrative support to the wider team
* Coordinating with internal departments to ensure orders are processed smoothly
* Updating records and maintaining accurate documentation
* Assisting with additional office administration tasks as required
Skills & Experience
The successful candidate will have:
* Previous experience in an administration and/or customer service role
* Excellent communication and interpersonal skills
* A professional and confident telephone manner
* Strong organisational abilities and attention to detail
* Good IT skills, including experience using Microsoft Office
* The ability to work effectively both independently and as part of a team
* A positive attitude and willingness to learn new skills
What’s on Offer?
* Competitive salary of £25,000 - £27,000
* Early finish every Friday
* Immediate start available
* Temporary to permanent opportunity
* Friendly and supportive working environment
* Career development opportunities within a growing business
* Potential for hybrid working (1 day per week) once established in the role