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Store Manager

  • Job Location

    Oxford Brookes University - Headington Co-Op Retail Shop

  • Start date

    Immediate start

  • Duration

    Permanent

  • Job Benefits

    A generous package, fantastic benefits and hundreds of discounts from high street shops and supermarkets to holidays and home insurance!




Description

ROLE PURPOSE
To be responsible for the overall efficient and effective management of the University retail operations. To control all aspects of the retail operations, planning for growth and profitability as well as supervising and controlling the business, ensuring that efficient and economic use is made of all resources, including stock, team members and University assets whilst striving for excellence and complying with statutory regulations. It is paramount that all staff act in accordance with the Hygiene, Health and Safety policies and procedures for which training and instruction will be given. This role will based in Headington, working 40 hours per week for a salary of £35,000.

Your Responsibilities
·Lead, coach and develop the Store team so they’re multi-skilled, they can provide a consistently great customer experience and they understand the part they play in making a difference for the business, members and communities.
·Build links with the community and the rest of Co-op and proactively work together
·Role model and inspire your team to prepare, handle and present our food to members and customers in a way that makes you proud
·Be a commercial leader who delivers the best possible performance in your Store
·Inspire, lead and develop your team, creating a culture that ensures a safe and secure shop and a shopping/ service experience that exceeds our members’ and customers’ expectations

Health, safety & environment
·To maintain temperature and other relevant records as required and to report any variance to your line manager.
·To make sure you are aware of and meet the all legal and University requirements for fire, safety, health and hygiene.
·To report HSE hazards, accidents, incidents, illness and diseases to your line manager to ensure the safety of staff and customers.
·Maintain a high standard of hygiene and safety in respect of premises, personal hygiene and food handling by ensuring completion of hygiene and safety training.
·Ensure cleaning duties are carried out in accordance with the shop cleaning schedules and report and follow up on faults and maintenance.
·To operate machinery as shown and trained to do so, ensuring that the equipment is used safely and in accordance with current regulations and company policies.
·To use personal protective equipment in accordance with training and instructions provided.

Retail Operation
·To strive for “excellence” in all areas of the operation.
·Organise/ delegate work tasks to the team as appropriate to ensure opening, closing and setting up of all outlets is completed on time and to the required standard
·Ensure all legal labelling is adhered to.
·Maintain stock levels both overall and on individual lines so as not to cause detriment to sales
·Develop action plans following consumer satisfaction surveys and feedback and ensure all actions are completed.
·Have an excellent knowledge of all products in order to be able to advise both the team and customers.
·Identify any additional opportunities and discuss with your line manager
·Actively support all University/ department initiatives and accreditations such as Hospitality Assured and develop the team to strive for continuous improvement.

Requirements

Your experience & qualifications for the role
 
You’ll be the kind of person who is always ready to get stuck in and work alongside colleagues on the shop floor.
We’re also looking for:
Retail or hospitality management experience.
Experience in leading and developing successful teams.
Experience in improving business performance and forecasting.
Commercial understanding of how to stand out against local competition.
Confidence in managing conflicting priorities.

 

 

 

About us

WHAT MAKES US GREAT
 
Gather & Gather is the UK’s fastest growing catering company, with over 270 sites in the UK, Ireland, Norway and Germany. We provide a range of services including staff restaurants, café
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Copyright ©2006 - 2021. 247 Media Ltd.