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Customer Team Member

  • Job Location

    Oxford

  • Start date

    Immediate start

  • Duration

    Permanent

  • Job Benefits

    £9.35 per hour




Description

YOUR RESPONSIBILITIES

In-Store Bakery
?       Ensure the products have been baked in the correct way and in accordance to instructions and training.
?       Display and handle baked products in the correct way
?       Products are finished and packaged to a high standard
?       To Ensure that there baked products available to meet customer requirements
?       Ensure the products on the shelf are fresh
?       To follow strict hygiene requirements

Customer Care
?       Build and maintain good customer relations and react to customer needs in a timely manner
?       To be polite, professional and friendly at all times
?       To ensure the highest level of customer care is adhered to at all times
?       To demonstrate a can-do attitude and exceed customer expectations.
?       Record and respond appropriately to customer feedback and to  pass any feedback to the Shop Supervisor where appropriate.
?       To have excellent product knowledge


Retail Operation
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Other
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To ensure the shop is open and ready to trade on time
To replenish displays to the required standard using planograms and other display guidelines. To ensure all displays are fully stocked and kept tidy.
To prepare hot food and baked goods from frozen whilst adhering to food safety regulations and hygiene standards.
To assist with the implementation of promotional guidelines.
To ensure all products and services are correctly priced in line with the Recommended Retail Price guidelines.
To assist with ordering, receiving and checking of merchandise deliveries to ensure full availability of all products
Clean shelves, counters and equipment as required and remove all waste to the appropriate area
 
Attend all training sessions as required
Attend team and other meetings when required Work at other shops/catering outlets as required.

 

Requirements

YOUR EXPERIENCE & QUALIFICATIONS FOR THE ROLE
·        A flair for quality customer service
·        A friendly attitude towards colleagues and customers
·        Strong communication skills
·        Great customer service
·        A friendly and supportive attitude towards colleagues and customers

About us

WHAT MAKES US GREAT
 
Gather & Gather is the UK’s fastest growing catering company, with over 270 sites in the UK, Ireland, Norway and Germany. We provide a range of services including staff restaurants, café
...
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Copyright ©2006 - 2021. 247 Media Ltd.