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Customer Support Technician

  • Job Location

    Buckingham

  • Duration

    Permanent

  • Job Benefits

    £23000.00 - £28000.00/annum Plus fantastic benefits




Description

Customer Support Technician
£23,000 - £28,000 plus fantastic benefits
This position is based in Buckingham

TechHub are proud to be working with a leading software company based in Buckingham. As part of an exciting growth strategy the business requires a talented and ambitious Customer Support Technician to join the team.

What will you be doing?
This role is split into the following parts:
- Technical support of our products by providing telephone, e-mail and Skype based responses to a global customer base and network of distributors
- Technical documentation updates and also creation of new documentation when new hardware or software is released
- Product testing for the entire product range including software, firmware and hardware (requires a full UK driving licence).

Customer Support Technician Key Skills
- A clear, concise writing technique and a polite telephone manner
- Customer service experience in either a retail or office environment
- Ability to demonstrate a logical approach to troubleshooting – probably gained in a hardware or software support environment
- A positive attitude and good team working skills
- Full clean UK driving licence

Customer Support Technician
£23,000 - £28,000 plus benefits
This position is based in Buckingham
Please note that candidates must be eligible to live and work in the United Kingdom in order to be considered for this position.

Disclaimer
This role is advertised by TechHub which is a leading international technology recruitment company specialising in the multiple areas of technical staffing within IT Project Management, Software Development and Testing, Information Architecture, Infrastructure, Communications, Business Analysis and Change Management. TechHub is acting as an employment agency on behalf of the client. For further information please search for "TechHub Recruitment





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Copyright ©2006 - 2018. 247 Media Ltd.
Copyright ©2006 - 2018. 247 Media Ltd.