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Administrator

  • Job Location

    Nuneaton, Warwickshire

  • Duration

    Permanent

  • Job Benefits

    £16000.00 - £20000.00/annum




Description

Contracts Administrator
The Company:
Nationwide Energy is a very successful Energy Consultancy trading since 2001 we have established ourselves as a major force in the SME hospitality sector. We have established a partnership model working with Breweries to service their tenanted & leasehold estates.
As a sector leading Energy Consultancy, Nationwide Energy has a reputation for outstanding customer service. We are looking for an experienced and professional Administrator for our busy contracts and billing/metering team.
Working as an administrator and closely with your colleagues and within other departments, you’ll be providing a key supporting role to our customers. This is a busy but rewarding role in a friendly office.
Administrator key responsibilities include:
* To ensure all contracts are processed on customer’s behalf.
* To liaise with customers and suppliers to ensure completion.
* To provide support to our customers through the journey.
* To re-agree contracts with customers when necessary.
* To ensure that customers' needs are dealt with promptly.
* To pro-actively manage the customer satisfaction journey.
* Investigate utility billing issues on behalf of customer.
Experience, qualifications, and training required:
* To have previous experience and skills as an Administrator.
* To have a pro-active and organised approach to tackling challenges and workload.
* Excellent data-input skills.
* Effective communication skills by telephone and email to customers and suppliers.
* To have experience with database systems and MS office packages.
This is an excellent opportunity for someone who has drive and motivation to work in a growing company. We are looking for an individual who wants to build a successful career with an Living Wage Employer & Investors in People accredited organisation.
21 days holiday + statutory holidays and holiday bonus scheme where you accrue an extra day’s holiday for every full year of service up to 26 days.
If you're looking for an Administrator role with a great team environment, then apply now





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