Area Manager Chalets Winter 2019/20 (Ski)
Company: Alpine Elements
Location: Aigueblanche, France
Benefits: Competitive monthly salary + Accommodation + Travel to and from resort + Ski Pass + Holiday Pay + Emergency Medical Insurance + Uniform + More...
Start: November 19 / December 19
Duration: April 20 / May 20
In the exciting new role of Area Chalet Manager you will manage a
range of chalet resorts with a focus on driving forward the
new Premium Plus brand of chalets within the Alpine Elements
group. Experienced within the ski chalet industry and familiar with
the challenges of all aspects of chalet management and
logistics you will train, coach and manage our chalet
managers, hosts and support staff to deliver against demanding
targets. You will need to have a proven track record in
delivering KPI’s within a chalet environment in; food,
linen, wine and cleaning product expenditure. You will have a
strong understanding of, and the experience within chalets, to
exceed our customer’s expectations, delivering
excellent customer feedback scores. Proactive in approach, you
will oversee and exceed KPI’s in Guest Complaint Management
and reduction for your chalet resorts. Working with the
Catering Manager, you will identify ways to improve the
catering offering, negotiating with suppliers and assisting
with the design of the chalet menu. You will identify areas in
which to reduce departmental headcount & working hours and
increase staff retention, whilst improving the quality of the
product. The Area Chalet Manager will also oversee a schedule of a
cost effective Chalets maintenance programme.
You will have the ability to identify success as well as areas for improvement, ultimately streamlining systems and processes to deliver operational efficiency and achieve our high standards.
To be successful in this role you will be a Chalets Ambassador, forging strong relationships with Chalets owners and taking full responsibility for the management of the chalet handover and hand back processes within your resorts.